What to Expect Working with Us
From your first enquiry to settled nights, here is exactly how working with SleepBaker unfolds. Clear, gentle and personal at every step.
Five Simple Steps
However you work with us, the journey is clear, supported and built around your baby.
Choose your service
From a single consultation to a full sleep training program or overnight support, pick the option that fits where your family is right now.
Book and secure your spot online
Reserve your service and pay the deposit online. It takes moments, and our team is in touch to arrange the details.
Personalised sleep assessment
Complete a short intake form covering your baby's sleep, schedule, feeding and history, so your consultant arrives already understanding your situation.
Your session begins
Whether virtual, in-home or overnight, your gentle, personalised support begins, with expert guidance at exactly the point you need it.
Follow-up support included
You are never left on your own. Follow-up guidance helps you through the normal wobbles so your progress genuinely holds.
Your Session, Your Way
Virtual Consultations
A thorough video session working through your baby's sleep and a personalised written plan, from the comfort of your own home.
In-Home & Overnight
Hands-on support in your own space, from in-home consultations to overnight night nanny care that lets you actually rest.
Sleep Training Programs
Guided, gentle support across your chosen nights, with expert help at every wake and follow-up to consolidate the change.
Gentle. Evidence-Based. Personal.
Whatever service you choose, three things never change. We are gentle: no cry-it-out, ever, and you stay present and supported throughout. We are evidence-based: our methods are grounded in current infant sleep science. And we are personal: every plan is built around your specific baby and family, not a template.
That is our promise, and it is why families across Sydney and Australia trust us with one of the most tender, exhausting parts of family life. Whenever you are ready, we are here to help your family sleep well.
What to Expect FAQ
How does working with SleepBaker actually work?
Do I fill out anything before my session?
What happens in the session itself?
Is follow-up support included?
Is your approach gentle?
Clear Expectations, From the Start
One of the things families tell us they value most is knowing exactly what is coming. Before any settling work begins, you will understand the plan, the techniques we will use and why, so there are no surprises once we start. You are always an informed participant, never a passenger.
We also set honest expectations about timelines. Progress with gentle methods is real but rarely perfectly linear, and we will tell you what a realistic week looks like, including the normal bumps, so you can stay consistent through them rather than losing confidence. That honesty, from the first conversation onward, is a big part of why our approach works.
Book Your Consultation
Clear steps, gentle support, and a plan built around your baby. Let us help your family find settled, restful sleep.